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FAQ
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• Are all of your products in stock?
• Can I change my order once submitted?
• Can I deliver to an address other than my card's billing address?
• Can I pick my order up in store?
• Can I ship to a UK address if I use a card registered outside the UK?
• Do I have to pay for returns?
Are all of your products in stock?

Yes. theshoegallery.co.uk is updated constantly to ensure stock is reflected accurately. However please feel free to call us 01292 475075. We also have many more styles which do not appear on our website.

 
Can I change my order once submitted?

If your order has not been shipped, we will be happy to change the order. You must call us as soon as possible 01292 475075.

 
Can I deliver to an address other than my card's billing address?

Yes. But you should telephone us prior to placing the order to make arrangements (01292 475075). The delivery address and the billing address must be the same when placing your order.

 
Can I pick my order up in store?

Yes. Please call us as soon as possible to prevent your order being shipped to you. 01292 475075

 
Can I ship to a UK address if I use a card registered outside the UK?

No. To deliver to a UK address you will need to use a card registered to a UK address.

 
Do I have to pay for returns?

Yes.